At a Glance: Summary of Key Points
What personal information do we collect? We collect your name, email address, payment information, device details, usage analytics, and account preferences to help you plan trips.
Do we process any sensitive personal information? Yes, we collect precise geolocation data to enable specific travel planning and shared mapping features, but only with your permission.
Do we collect information from third parties? We receive basic payment confirmation statuses from our payment processor.
How do we use your information? We use your data to provide our group travel tools, process your payments, secure your account, and improve our platform.
Who do we share your personal information with? We share data only with essential service providers that make our platform work.
What are your privacy rights? You have the right to access, correct, delete, and port your data, as well as the right to opt out of marketing communications.
How can you contact us? You can reach us anytime regarding your privacy at [email protected].
1. Introduction
Welcome to TrekCheck. We build tools that bring people together, making it easy to create travel groups, coordinate shared calendars, track group expenses, and plan unforgettable trips. Because travel planning inherently involves sharing details about who you are, where you are going, and how you are spending your money, we take the responsibility of protecting your data very seriously.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our cloud-based platform at https://trekcheck.io. We have written this document to be as clear and transparent as possible, avoiding heavy legal jargon so you know exactly what happens to your data.
If you have any questions about this policy or how we handle your information, please reach out to us at [email protected].
2. What We Collect & Why
To provide you with seamless trip-planning tools, we need to collect certain information. We organize this data based on how we receive it and why we need it.
Information You Give Us Directly
When you register for a TrekCheck account, you provide us with personal details. This includes your name, email address, account preferences, and payment information. We need this information to create your account, facilitate your group planning, and process any premium subscriptions or shared expenses.
- Legal Basis: Processing is necessary for the performance of our contract with you, and in some cases, based on your consent.
Information Collected Automatically
As you navigate TrekCheck, we automatically collect technical data to keep the platform running smoothly. This includes device information (like your operating system and browser type), usage analytics (which features you use most), technical logs, and data from cookies. We use this to troubleshoot bugs, optimize our shared calendar features, and ensure the platform displays correctly on your device.
- Legal Basis: Legitimate interest in maintaining, securing, and improving our platform.
Sensitive Personal Information
Because we are a travel platform, we collect precise geolocation data. We use this to power location-based features, such as suggesting nearby activities for your travel group or mapping out your shared itinerary.
- Legal Basis: Your explicit consent. You can revoke location access at any time through your device settings.
Information From Third Parties
We integrate with secure third-party services to handle specific functions. For example, when you make a payment, we do not store your full credit card number. Instead, we receive payment confirmation and billing status from our payment processor.
- Legal Basis: Performance of a contract.
3. How We Use Your Information
We only use your personal information for specific, clearly defined purposes. Every piece of data we process is tied to making TrekCheck work better for you.
Core Service Delivery: We use your account and travel data to provide our core features—syncing shared calendars, calculating group expenses, and managing your itineraries. (Legal basis: Contract)
Service Improvement and Personalization: We analyze usage data to understand how travel groups interact with our tools, allowing us to build better features and personalize your dashboard. (Legal basis: Legitimate interest)
Communication: We use your email to send essential account updates, updates to group and trip information, and password reset links. (Legal basis: Contract and Consent)
Security and Fraud Prevention: We monitor technical logs and device information to detect suspicious activity, prevent unauthorized access, and protect your account. (Legal basis: Legitimate interest)
Legal Compliance: We may process financial records or specific account data to comply with tax laws or lawful regulatory requests. (Legal basis: Legal obligation)
Marketing: With your permission, we may send you promotional offers or newsletters about new TrekCheck features. You can opt out of these at any time. (Legal basis: Consent)
4. When We Share Your Information
We believe your travel plans are your business. We do not sell your personal information to data brokers, advertisers, or anyone else. We only share your data in the following limited circumstances:
Essential Service Providers: We share necessary data with trusted infrastructure partners who help us operate. These providers are legally bound to protect your data and can only use it to provide services to us.
Legal Requirements: If required by a valid subpoena, court order, or other legal obligation, we may disclose your information to law enforcement or regulatory authorities. We will notify you of such requests when legally permitted.
Business Transitions: If TrekCheck is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
With Your Consent: If you ask us to share your itinerary or expense data with an external platform or non-user, we will do so only with your explicit direction.
5. Your Privacy Rights
Depending on where you live—including under the GDPR in Europe, the CCPA/CPRA in California, and various other US State Privacy Laws (like VCDPA, CPA, and CTDPA)—you have specific rights regarding your personal data. We extend these core rights to all TrekCheck users, regardless of location:
Access Your Data: You can request a copy of the personal information we hold about you. We will provide this within 30 days.
Correct Inaccuracies: If your profile information is wrong or outdated, you can update it directly in your account settings or ask us to fix it for you.
Delete Your Data: You can request that we delete your account and associated personal data.
Port Your Data: You have the right to receive your data in a structured, commonly used, and machine-readable format so you can transfer it to another service.
Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.
Withdraw Consent: Where we rely on your consent (like for precise geolocation), you can withdraw it at any time without affecting the lawfulness of processing that occurred before your withdrawal.
Lodge Complaints: If you believe we have violated your privacy rights, you have the right to file a complaint with your local data protection authority.
To exercise any of these rights, please email us at [email protected]. We will not discriminate against you for exercising your privacy rights.
6. Data Retention
We keep your personal information only for as long as we need it to fulfill the purposes outlined in this policy.
Active Account Data: We retain your profile, itineraries, and shared calendars until you delete your account. Once you request account deletion, we remove your personal data from our active systems.
Financial Records: We are legally required to retain certain payment and transaction records for up to 7 years for tax and accounting purposes.
Marketing Preferences: We keep a record of your marketing preferences until you opt out or withdraw consent, ensuring we respect your communication choices.
Technical Logs: We retain system and security logs for 12 months to help us investigate potential security incidents and monitor platform stability, after which they are automatically deleted or anonymized.
7. Cookies & Tracking
TrekCheck uses cookies and similar tracking technologies to make our platform work efficiently and to understand how users interact with our tools.
We use essential cookies to keep you logged in and remember your security preferences. We also use analytics cookies to see which features are most popular, helping us decide what to build next. You can manage your cookie preferences directly through your browser settings. Choosing to disable certain cookies may limit your ability to use some features of our platform, such as staying logged in between sessions.
8. Children's Privacy
TrekCheck is designed for adults planning travel. Our platform is not intended for, and we do not knowingly collect personal information from, children under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at [email protected]. If we become aware that we have collected data from a child under 16, we will take immediate steps to delete that information from our servers in compliance with COPPA and other applicable laws.
9. International Transfers
TrekCheck is headquartered in the United States, and we have operations and service providers in the United States. Therefore, we and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
10. Changes to This Policy
As TrekCheck grows and travel technologies evolve, we may need to update this Privacy Policy.
If we make material changes to how we handle your personal information, we will notify you by sending an email to the address associated with your account and by posting a prominent notice on our website before the changes take effect. Your continued use of TrekCheck after the effective date of the updated policy constitutes your understanding of the changes. You can always find the most current version of this policy at https://trekcheck.io.
12. Contact Us
We welcome your questions, concerns, and feedback regarding this Privacy Policy or our data practices. You can reach our privacy team through the following methods:
Email: [email protected]
Website: https://trekcheck.io
We review all privacy inquiries carefully and aim to respond to all requests within 30 days.